FAQs

Yes, where we have availability, you have full use of the marina car parks when you have a berth with us. Please be considerate towards your neighbours and fellow berth holders by keeping the number of vehicles you have on site to a minimum. As part of a residential mooring, we allocate a parking space for one vehicle.

Yes. When you sign up for your mooring, the Waterside and Marina Crew issue you with a key, fob, swipe card or code for you to gain access to the relevant jetties and facilities. You will then be able to visit the marina as and when you like.

Our sites are monitored by CCTV and have electronic access control systems installed. We try our very best to ensure they are as safe and secure as possible and we are always open to suggestions and feedback as to how we can improve.

The Gold Anchor Award is an accreditation scheme which measures the breadth of facilities and quality of marinas. The scheme is run by The Yacht Harbour Association who have been auditing marinas for over 25 years. It is an independent assessment that is used worldwide and offers you the peace of mind that an accredited marina meets strict criteria for the standard of services and facilities it provides. All our Aquavista marinas (except Pennington Waterside & Marina which is at application stage as a new marina) have Gold Anchor accreditation. Find out more about the scheme here.

Yes - and we highly recommend that you visit your selected marina before signing an agreement with us so that you can meet the team, get a feel for the environment and ask as many questions as you like. Please contact the marina before you arrive so that we can make sure a member of the team is available to let you in and show you around, as a lot of our marinas are locked and gated communities.

With a residential mooring you get additional benefits free of charge:

• Postal address at the marina
• Free storage box in non city marinas where there is space for these
• Free monthly pump out tokens
• Free laundry wash and dry tokens
• Parking space and bike storage (where available)
• The option of composite council tax where this is an option in your marina

Aquavista benchmark our mooring prices across the marina industry annually to ensure we are competitively priced. Your mooring fees also include costs towards the utilities and waste industries that service our marinas and help to invest in the future environment and infrastructure of your chosen location. 

We have a small selection of essential items available to buy at many of our Waterside & Marina offices, we also have two larger chandlery stores at Sawley and Glasson Waterside & Marina.

Click here to find out more about our Aquavista chandleries. 

We have a variety of guides that might answer this question for you depending on the level of detail you require:

Leisure ownership

Residential living

Boat maintenance